7 Ways to Improve Your Customer Service Strategy

5 Ways to Improve Your Customer Service Strategy

Have you been in this situation?: You step into a business place (store, financial institution, post office, etc.), excited to get that product you’ve been looking/waiting for. On entering the door, you  greet the first employee you see (looking all sharp and well put together in their uniform) and though they responded to you, their response and lack of enthusiasm to assist you at that moment and for the duration of your...

Thinking Beyond Your Shores – 5 Easy Marketing Strategies to Boost Any Business

Thinking Beyond Your Shores - 5 Simple Marketing Strategies

My reflection on 2016 continues. In addition to the 10 things I learned in 2016, there was one more import thing I observed and wanted to share, but the post would have been too lengthy.
I noticed that many business owners do not have set marketing strategies in place...

10 Important Things I Learned in 2016

10 things I learned in 2016

Gratitude. This is what I feel when I sit and look back at 2016. For the last couple of weeks I have been reflecting on the happenings of 2016 and I am extremely grateful for all that I have been able to accomplish (big and little things) and for the lessons that I’ve learnt. There were some tough times, but I am continuing to choose to be grateful and focus on what matters....