Why More Local Businesses Should Support Blogging

When I just started blogging, I often got this question, “What is a blog and what really do you do?” I used to laugh. People was always interested in the content I shared, but they did not understand why. At that time, I was blogging as a hobby. Attending events, sharing recaps and searching for unique items from entrepreneurs without being asked to do so. I still do that today,...

7 Ways to Improve Your Customer Service Strategy

5 Ways to Improve Your Customer Service Strategy

Have you been in this situation?: You step into a business place (store, financial institution, post office, etc.), excited to get that product you’ve been looking/waiting for. On entering the door, you  greet the first employee you see (looking all sharp and well put together in their uniform) and though they responded to you, their response and lack of enthusiasm to assist you at that moment and for the duration of your...